Ricevia answers in seconds, understands what the customer wants, qualifies the lead and books the appointment — while you are with a client, on site, or asleep.
It is not a sales problem. It is a response-time problem.
By the time you reply after work, the customer has already contacted three competitors. Speed decides who gets the job.
You are in a consultation, under a car, or with a client. Nobody is watching the website chat or the inbox.
A lead goes quiet and is quietly forgotten. Most businesses never send a second message.
No record of who asked, what they wanted, or why they never came back.
Set it up once. It runs on its own.
A guided setup collects your services, prices, opening hours, service areas and policies. Add your website, a PDF price list or your FAQs and it learns from them.
Copy one line of JavaScript into your site. The chat widget is live immediately — no plugin, no developer, no external service needed.
It detects the customer's language, answers from your own information only, collects name, contact details and what they need, and scores how ready they are to buy.
Appointments land in your calendar with confirmations and reminders sent automatically. Hot leads are flagged to you straight away.
One system for conversations, leads, bookings and follow-up.
Night, weekend, bank holiday. The first reply goes out before your competitor has opened their laptop.
Detects English, Spanish or Italian from the first message and keeps that language for the whole conversation — even when your own documents are in another one.
The agent answers strictly from the information you provided. When it does not know, it says so and passes the question to you instead of guessing.
HOT, WARM or COLD, with the reason written out: urgency, budget, service requested, area, and whether they asked for an appointment.
Checks real availability against your opening hours and existing bookings, proposes slots, books, reschedules and cancels.
Configurable sequences chase leads who went quiet — and stop instantly and permanently the moment someone asks not to be contacted.
Read every conversation, step in with one click, then hand control back to the AI when you are done.
Leads, conversion rate, response time, appointments booked and how much the AI handled on its own — delivered to your inbox.
Consent recorded, data export and erasure on request, configurable retention, unsubscribe and suppression lists as standard.
The agent adapts to how your trade actually works.
Qualifies buyers and sellers, captures budget and area, books viewings and valuations.
Answers treatment and pricing questions, triages urgency, books first appointments.
Explains memberships and classes, books trials and tours, chases people who never came back.
Takes make, model and fault, gives indicative pricing, books the vehicle in.
Answers menu, allergen and opening questions, takes booking requests and large-group enquiries.
Explains treatments and prices, books slots by service duration, sends reminders that cut no-shows.
Screens case type, collects the essentials, books a first consultation without giving advice.
Captures the job, the location and the urgency, routes the important ones to a human immediately.
This is a real agent, configured for a demo business. Ask it about prices, opening hours, or book an appointment — in any of the three languages.
Try: "How much does a check-up cost?" · "¿Puedo reservar para el martes?" · "Quanto costa una valutazione?"
Ricevia · Demo
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Every plan includes the AI agent, the website widget, the CRM, appointments and automatic follow-up.
One channel, one location. Everything you need to stop losing enquiries.
€99/month
Prices exclude VAT.
14 days free. Cancel any time.
No. The agent answers only from the information you give it — your services, prices, hours, FAQs and documents. When a question falls outside that, it says it does not have the information and offers to pass the question to you. You can see the source behind every answer.
No. You copy one line of JavaScript and paste it into your website, exactly like an analytics tag. It works on WordPress, Wix, Shopify, Squarespace and any custom site.
The agent recognises the request, tells the customer someone will take over, and notifies you immediately. You can take the conversation over from the inbox with one click and hand it back to the AI afterwards.
English, Spanish and Italian today, with the architecture ready for more. The agent detects the language from the customer's first message and stays in it. Your dashboard language is separate and is entirely your choice.
Yes. It uses a built-in calendar out of the box, and connects to Google Calendar so availability is checked against what is really in your diary. Microsoft and Calendly are on the roadmap.
Yes, through the official WhatsApp Business Cloud API from Meta. It requires a verified Meta business account; the setup guide is in your dashboard. The website widget works immediately with no external account.
It is built for European use: consent is requested and recorded, contacts can be exported or erased on request, retention is configurable, and opt-outs are honoured permanently across every channel. We do not scrape contacts or send unsolicited messages.
Cancel from the billing page at any time. Your data stays available for export until the end of the period, and you can request erasure whenever you want.