Works in English, Spanish and Italian — automatically

Turn every enquiry into an opportunity, 24 hours a day.

Ricevia answers in seconds, understands what the customer wants, qualifies the lead and books the appointment — while you are with a client, on site, or asleep.

  • Replies in under 30 seconds
  • Answers in your customer's language
  • Books straight into your calendar

Most enquiries are lost before anyone reads them

It is not a sales problem. It is a response-time problem.

01

You answer hours later

By the time you reply after work, the customer has already contacted three competitors. Speed decides who gets the job.

02

Enquiries arrive while you work

You are in a consultation, under a car, or with a client. Nobody is watching the website chat or the inbox.

03

Nobody follows up

A lead goes quiet and is quietly forgotten. Most businesses never send a second message.

04

You have no idea what you are losing

No record of who asked, what they wanted, or why they never came back.

How it works

Set it up once. It runs on its own.

  1. 1

    Tell Ricevia about your business

    A guided setup collects your services, prices, opening hours, service areas and policies. Add your website, a PDF price list or your FAQs and it learns from them.

  2. 2

    Add the chat to your website

    Copy one line of JavaScript into your site. The chat widget is live immediately — no plugin, no developer, no external service needed.

  3. 3

    The AI handles the conversation

    It detects the customer's language, answers from your own information only, collects name, contact details and what they need, and scores how ready they are to buy.

  4. 4

    You get qualified leads and booked appointments

    Appointments land in your calendar with confirmations and reminders sent automatically. Hot leads are flagged to you straight away.

Everything a good receptionist does — without the rota

One system for conversations, leads, bookings and follow-up.

Answers in seconds, at any hour

Night, weekend, bank holiday. The first reply goes out before your competitor has opened their laptop.

Speaks your customer's language

Detects English, Spanish or Italian from the first message and keeps that language for the whole conversation — even when your own documents are in another one.

Never invents a price

The agent answers strictly from the information you provided. When it does not know, it says so and passes the question to you instead of guessing.

Qualifies and scores every lead

HOT, WARM or COLD, with the reason written out: urgency, budget, service requested, area, and whether they asked for an appointment.

Books into your calendar

Checks real availability against your opening hours and existing bookings, proposes slots, books, reschedules and cancels.

Follows up automatically

Configurable sequences chase leads who went quiet — and stop instantly and permanently the moment someone asks not to be contacted.

Central inbox with human takeover

Read every conversation, step in with one click, then hand control back to the AI when you are done.

Analytics and weekly reports

Leads, conversion rate, response time, appointments booked and how much the AI handled on its own — delivered to your inbox.

Built for European rules

Consent recorded, data export and erasure on request, configurable retention, unsubscribe and suppression lists as standard.

Built for local businesses

The agent adapts to how your trade actually works.

Estate agents

Qualifies buyers and sellers, captures budget and area, books viewings and valuations.

Dentists & clinics

Answers treatment and pricing questions, triages urgency, books first appointments.

Gyms & studios

Explains memberships and classes, books trials and tours, chases people who never came back.

Garages & workshops

Takes make, model and fault, gives indicative pricing, books the vehicle in.

Restaurants

Answers menu, allergen and opening questions, takes booking requests and large-group enquiries.

Beauty & wellness

Explains treatments and prices, books slots by service duration, sends reminders that cut no-shows.

Lawyers & professionals

Screens case type, collects the essentials, books a first consultation without giving advice.

Service companies

Captures the job, the location and the urgency, routes the important ones to a human immediately.

Try it before you sign up

This is a real agent, configured for a demo business. Ask it about prices, opening hours, or book an appointment — in any of the three languages.

Try: "How much does a check-up cost?" · "¿Puedo reservar para el martes?" · "Quanto costa una valutazione?"

Ricevia · Demo

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Simple pricing

Every plan includes the AI agent, the website widget, the CRM, appointments and automatic follow-up.

Starter

One channel, one location. Everything you need to stop losing enquiries.

€99/month

Prices exclude VAT.

  • 300 conversations
  • 1,500 ai messages
  • 25 knowledge documents
  • 2 team members
  • 1 channels

14 days free. Cancel any time.

Most popular

Pro

For busy businesses: WhatsApp, more volume, a bigger team.

€199/month

Prices exclude VAT.

  • 1,500 conversations
  • 8,000 ai messages
  • 150 knowledge documents
  • 8 team members
  • 3 channels

14 days free. Cancel any time.

Agency

Multiple businesses under one roof, with white-label branding.

€399/month

Prices exclude VAT.

  • 6,000 conversations
  • 30,000 ai messages
  • 600 knowledge documents
  • 25 team members
  • 6 channels

14 days free. Cancel any time.

Included in every plan

  • AI agent in English, Spanish and Italian
  • Website chat widget
  • Lead CRM with pipeline
  • Appointment booking and reminders
  • Automatic follow-up sequences
  • Analytics and weekly report
  • GDPR tools: consent, export, erasure

Frequently asked questions

Will the AI make things up about my business?+

No. The agent answers only from the information you give it — your services, prices, hours, FAQs and documents. When a question falls outside that, it says it does not have the information and offers to pass the question to you. You can see the source behind every answer.

Do I need a developer to install it?+

No. You copy one line of JavaScript and paste it into your website, exactly like an analytics tag. It works on WordPress, Wix, Shopify, Squarespace and any custom site.

What happens if a customer wants to speak to a person?+

The agent recognises the request, tells the customer someone will take over, and notifies you immediately. You can take the conversation over from the inbox with one click and hand it back to the AI afterwards.

Which languages are supported?+

English, Spanish and Italian today, with the architecture ready for more. The agent detects the language from the customer's first message and stays in it. Your dashboard language is separate and is entirely your choice.

Does it work with my calendar?+

Yes. It uses a built-in calendar out of the box, and connects to Google Calendar so availability is checked against what is really in your diary. Microsoft and Calendly are on the roadmap.

Can I use WhatsApp?+

Yes, through the official WhatsApp Business Cloud API from Meta. It requires a verified Meta business account; the setup guide is in your dashboard. The website widget works immediately with no external account.

Is it GDPR compliant?+

It is built for European use: consent is requested and recorded, contacts can be exported or erased on request, retention is configurable, and opt-outs are honoured permanently across every channel. We do not scrape contacts or send unsolicited messages.

What if I want to stop?+

Cancel from the billing page at any time. Your data stays available for export until the end of the period, and you can request erasure whenever you want.

The next enquiry arrives whether you are ready or not.

Set Ricevia up in under an hour and stop losing the ones that come in after hours.